By Betsy Hill and Roger Stark Ever since human beings started passing down knowledge, we have had to make assumptions about how learning happens and how to teach so that learning occurs. And it must have been obvious from early in our species’ development that people learn differently and have different skills. When the knowledge ...

By Betsy Hill and Roger Stark Diversity, equity and inclusion (DEI) are “three closely linked values held by many organizations that are working to be supportive of different groups of individuals, including people of different races, ethnicities, religions, abilities, genders and sexual orientations.”[1] As the McKinsey explainer that provided that definition of DEI elaborates, the ...

    By Betsy Hill and Roger Stark Editor’s Note: This is part one of a two-part series. Businesses often refer to the 80/20 rule. When they do, it is in this context: 80 percent of our sales come from 20 percent of our customers. Or 20 percent of our customers account for 80 percent ...

By Betsy Hill and Roger Stark Editor’s Note: This is part one of a two-part article. It is becoming increasingly clear from neuroscience research that intelligence is not fixed and that the ability to learn, think and problem-solve can be enhanced at any age. The implications of this new knowledge in the workplace are profound. It means ...